Verify Your cricx Account
We ask for identity verification before your first withdrawal so we can match your account to your wallet owner name. Upload a clear photo of your national ID card or passport, plus a recent selfie holding the document. Our verification team reviews each submission manually — most accounts clear within a few hours during business days. Once verified, your account stays verified;
you won't need to submit documents again unless your wallet details change. This protects your balance and ensures payouts land in the right hands. Start the process early so withdrawals move without delay when you're ready to cash out.
- Go to account settings and start verification — Tap your profile icon, choose verification, and you'll see the document-upload form. Have your national ID or passport ready.
- Upload your ID and a selfie — Photograph your ID card front and back — make sure all text is readable and the photo isn't cropped. Then take a selfie holding the same document next to your face.
- Submit and wait for manual review — Hit submit. Our team checks that the name on your ID matches the wallet owner name you provided at registration. Most reviews finish within hours.
- Approved accounts unlock full withdrawal access — Once verified, a green tick appears on your profile. Your first withdrawal processes immediately; all future payouts skip the document step.